RETURNS
If your product is damaged or defective in any way, please return it to us within 45 days of purchase for a full refund or store credit.
Media items (BOOKS, DVDs, CDs, DOWNLOADS etc.) cannot be returned once they have been opened or viewed/downloaded. If there's an unusual circumstance we will make every effort to take care of you.
It's important to us that you have a great experience here at TAURUS MAGIC SHOP and the products you receive are exactly what you expected. If you feel that your product is not what you expected or aren't 100% happy with it, reach out and let us help! Drop us an email. We will figure out a way to make things right.
Long term, it's much better for TAURUS MAGIC SHOP if you let us know when there's a problem. So, please, don't be shy. Let us know so we can earn your good feelings and continued business.
To return an item, please send an email to support@taurusmagic.com and we will help you return your item.
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SHIPPING
Shipping within the U.S.
Free Shipping | Standard Shipping
Depending on the weight of your package, we may use one of the following shipping options when Free or Standard Shipping is selected:
USPS First-Class Mail
USPS Priority Mail
Media Mail
FedEx Ground
Parcel Select Ground
U.S. Mail
First Class Mail - 2 to 7 days with tracking
Priority Mail - 1 to 3 days with tracking
Parcel Select Ground - 5 to 10 days with tracking
Media Mail - 5 to 10 days with tracking
FedEx
FedEx Ground - 1 to 7 days with tracking
FedEx Overnight - 1 day with tracking
FedEx 2 day - 2 days with tracking
International Shipping
FedEx Connect Plus - 4 to 8 days with tracking
Fedex International Mail Service (FIMS ) - 2 to 6 weeks - No tracking
FedEx International - 2 to 6 days with tracking
Things to consider when choosing a shipping method
ALL shipping time frames are based on normal business days (Monday - Friday).
Please note that FedEx can not deliver to a PO Box. A physical address is needed in order to use ANY FedEx shipping method.
We are required to include a Customs Declaration Form describing the contents and value of a package when shipping Internationally. Many countries impose import duties or taxes. These fees are the responsibility of the customer and are out of our control.
In some circumstances FedEx is required to pay certain duties and taxes in advance on our customers' behalf. For instance, FedEx may pay an advancement fee when countries require that duties and taxes be paid prior to customs' release, or prior to certain items clearing customs. In these circumstances FedEx will assess an Advancement Fee surcharge that will be billed to you, the recipient.
Please be sure to research the customs procedure in your country prior to making your purchase.
Orders shipping to APO/FPO addresses will be shipped via U.S. Mail.
There may be slight delays during the holiday season.
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We are currently experiencing a high volume of orders and shipping may be delayed. All order will be processed in the order they are received.
We expect most orders to be shipped within the next 5-7 days. You'll automatically receive a notification as soon as your order ships. Nothing to do on your part. We're taking care of it.
We appreciate your patience and are doing our best to ship all orders on time.
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What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
+ To personalize your experience
(your information helps us to better respond to your individual needs)
+ To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
+ To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
+ To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
+ To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements and .
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.